Returns & Exchange Policy
30-day satisfaction guarantee on all purchases
30-Day Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free 30-day return policy.
Return Eligibility
- ✓ Returns accepted within 30 days of purchase
- ✓ Items must be in same condition as sold
- ✓ New items must be Original packaging
- ✓ Include all accessories and documentation
Non-Returnable Items
- ✗ Items damaged or used
- ✗ Items that have been altered
- ✗ Clearance, bid or final sale items (if marked)
How to Return
Contact Us
Contact our support team within 30 days to initiate a return
Get Return Authorization
We'll provide you with a return authorization number and shipping label
Ship Your Item
Pack the item securely and ship it back using the provided label
Receive Refund
Once we receive and inspect your item, we'll process your refund within 5-7 business days (refunds will be issued in same form as payment was receied)
Shipping Costs
Return shipping costs is buyers responsibility unless in our error. We can provide Prepaid Labels if requested at the buyers expense.
Exchanges
If you'd like to exchange an item for a different size or model, please contact us and we'll help arrange the exchange. Depending on the price difference, you may receive a refund or be charged an additional amount.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We'll provide a prepaid return label and process a refund or replacement right away. We can not always provide a replacement for some items.
Report DamageRefund Details
What's Refunded
- ✓ Full purchase price
- ✓ Applicable taxes
- ✗ Original shipping (unless our error)
- ✗ Return shipping (unless our error)
Refund Timeline
- Week 1: Ship item back to us
- Week 2: We receive and inspect
- Day 14: Refund processed to original payment method
- 5-7 days: Credit appears in your account (bank dependent)
Have Questions?
Our customer service team is here to help with any questions about our returns policy.
Contact Support