1. Introduction
BamnGolf ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bamngolf.com (the "Site") and purchase our products and services.
Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, password, and username
- Purchase Information: When you make a purchase, we collect billing address, shipping address, payment card information (processed securely through our payment processor), and order details
- Contact Information: When you contact us or subscribe to our newsletter, we collect your name, email address, and any information you choose to provide
- Customer Service: When you interact with our customer service team, we may collect information about your inquiry, returns, or issues
- User Content: Product reviews, ratings, comments, and other content you may submit
2.2 Automatically Collected Information
When you access our Site, we automatically collect certain information, including:
- Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
- Usage Information: Pages you visit, time and date of your visit, time spent on pages, links you click, search queries, and other actions on our Site
- Location Information: General geographic location based on your IP address
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Payment processors and fraud prevention services
- Shipping and logistics partners
- Analytics providers
- Social media platforms (if you interact with us on social media)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process, fulfill, and ship your orders, including sending order confirmations and shipping notifications
- Account Management: To create and maintain your account, and provide customer support
- Communication: To respond to your inquiries, send transactional emails, and provide customer service
- Marketing: With your consent, to send you promotional emails, newsletters, and information about new products and special offers. You can opt-out at any time
- Personalization: To customize your shopping experience and show you relevant products
- Analytics: To analyze usage patterns, improve our Site, and develop new features and services
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To operate, maintain, and improve our business and services
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Site. Cookies are small data files stored on your device that help us improve our Site and your experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Site to function properly, including shopping cart functionality and secure login
- Performance Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously
- Functionality Cookies: Remember your preferences and settings to provide enhanced features
- Marketing Cookies: Track your browsing activity to show you relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including payment processing, shipping and fulfillment, email delivery, hosting services, customer service, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect and defend our rights or property
- Prevent fraud or other illegal activity
- Protect the safety of our users or the public
5.4 With Your Consent
We may share your information with third parties when you give us your consent to do so.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure storage of personal information behind firewalls and access controls
- Regular security audits and monitoring
- Employee training on data protection and privacy
- Payment information is processed through PCI-DSS compliant payment processors
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
8.1 Account Information
You may access, update, or delete your account information at any time by logging into your account or contacting us.
8.2 Marketing Communications
You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any promotional email or by updating your email preferences in your account settings. Note that you will still receive transactional emails related to your orders and account.
8.3 Cookies
You can control and manage cookies through your browser settings. You can set your browser to refuse cookies or alert you when cookies are being sent.
8.4 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals.
8.5 Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to certain exceptions)
- Portability: Request a copy of your personal information in a portable format
- Restriction: Request restriction of processing of your personal information
- Objection: Object to our processing of your personal information
- Withdrawal of Consent: Withdraw consent where we rely on consent to process your information
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on the following legal grounds:
- Contract: Processing is necessary to perform our contract with you (e.g., fulfilling orders)
- Consent: You have given consent for specific processing activities (e.g., marketing emails)
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, analytics)
- Legal Obligation: Processing is necessary to comply with legal requirements
You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.
11. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
12. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
13. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top. If we make material changes, we will provide additional notice, such as by email or through a notice on our Site. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
This Privacy Policy governs only the information collected by BamnGolf through our Site and does not cover information collected offline or through other means.